Sunday, July 22, 2007
After reading Janson Han's bad experience with regards to a telephone call, it reminds me of an incident just 2 days ago when I have to call up the hosptial at NUH with regards about getting back a letter that the company doctor had written.
You see in order to make a medical claim from my company, they require the orginal letter that the company doctor had written, which I had already given to the hospital.
"Hello... I will like to know if this is the number to call if I were to request to take back a letter that I had previously submitted. You see I need that letter back coz I need to claim back from my company"
"I see." (Long pause... abt 15-20 seconds maybe)"If that's the case this is not the number to call, Sir u got the wrong number"
"I see... so do u think maybe u can transfer the the department that may be in charge of this?"
"I'm sorry.. u have to call this number yourself, its *******"
"Fine......"
And all this while the person who been talking to me seem to be so lifeless... the tone is as if in one single tone. After a while I tried calling the number that was given to me but the line always busy and so I call back the number that I initally called again.
"HI, do u think u can help me, the number that you gave me, I cant seem to get through at all, its been almost an hour, I just wann know how do I go about requesting to get back the letter I've given you guys. Do I need to come down or can u post it to me?"
"erm.. (same lifeless tone again...)Sir I really cannot help u with this.. can u pls call the medical record telephone number again?"
What the hell ..... cant they do something for me??? "Fine I'll try again"
Finally after calling for nearly 2 hours.. the line got through.
"Hello is this the medical record room? I'll like to know hw can I get the letter I've submitted recently, I need to do a medical claim"
"U can fax your request to us, and we'll fax the letter to you"
"But I need the original letter, and besides I dont have a fax machine."
"I see.... how old are you"
"Me???? I'm 27..."
"OH.. IN THAT CASE JUST COME DOWN YOU JUST WANT THE LETTER RIGHT... JUST COME AND ASK... WE'LL GIVE U THAT LETTER YOU NEED"
(OMFG..... I'VE WASTED NEARLY 3 HOURS OF MY LIFE.. AND THIS IS THE KINDA ANSWER I GET.... AND THAT LADY IN THE FIRST PLACE SHOULD HAVE TOLD ME SO... SHE CAN CLAIM SHE CANNOT HELP ME.... I WAS SO PISSED MAN....)
REALLY FEEL LIKE DOING THIS TO HER....
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The tv today just showed DIE HARD and just a couple of weeks back, I've watch DIE HARD 4.0 with my darling and her brother and it was just like yesterday that I've watch DIE HARD2.
Anyway here a quick flash back on mr bruce back then:
ERm... Quite Manly huh back then...
And now ....
OMG... U SEE what happens when u eat too much maggie mee... too much MSG not good for you.... didnt your mum used to say that.
Anyway with hair or without, He's still sexy rite?
ok~~~~ Signing off fu~~~ Tomorrow I'll be going to chinatown Square with my Darling Fuu~~~~ I'll post more tomorrow.
2:50 AM
